Since 1993, Community IT Innovators (CITI) has served over 800 organizations. With CITI's practice devoted to social mission organizations, we have first-hand knowledge how mission-driven organizations are organized, funded, and managed.

We are equally versed in the enormous potential that technology offers for outreach, advocacy, and collaboration. Our staff consists of seasoned professionals who bring to the table decades of experience in nonprofit leadership, community service, organizing, and advocacy, as well as top-notch technology skills and numerous industry certifications.

Our Philosophy

CITI develops relationships, not accounts. Our greatest successes come from listening and learning about our clients—not just about their computers and websites, but about their missions, stakeholders, and cultures. We strive to be a true partner to our clients, enabling them to carry out their missions more effectively.

Among CITI's principles are:

• Just right solutions: We listen to your specific needs and challenges and recommend the technology solution that will best fit your organization's goals and budget.

• Transparency: We document our work thoroughly and teach you to use what we create, implement, or maintain, empowering you to get the most out of your technology. We emphasize open, consistent communication.

• Caring, personal relationships: You will be served consistently by CITI employees, developing close relationships. Many of our clients consider our staff part of their organizational "family."

Socially Responsible Business

We are committed to a triple bottom line approach: serving people, walking lightly on the planet, and having a sustainable financial bottom line.  As an organization committed to serving something beyond ourselves, we understand the unique needs of social mission organizations to operate in a resource-efficient manner.  We pride ourselves on being a leader in the movement of entrepreneurs working for a better world.

CITI's internal culture is an essential part of delivering a high level of service to our clients. Our workplace is consensus driven, with an emphasis on a healthy work-life balance and opportunities for personal growth. The result is high morale and low turnover that benefits every organization we serve.  Low staff turnover allows us to develop the caring relationships with clients that reflect our core values.